Suspend BT Sport
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Re: Suspend BT Sport
07-04-2020 3:56 PM
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@JamesE @hergrom Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.
Re: Suspend BT Sport
07-04-2020 4:39 PM - edited 07-04-2020 4:41 PM
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Thanks it has been done. IIRC Mathew did it (see post #2) and its off my bill (just received one). I've also filled in the form so I'm hoping when this is all over it will come back automatically. If it's cancelled then I can (I presume) start it up online. At the member centre it is showing as an open ticket. Could you please have it closed.
Re: Suspend BT Sport
09-04-2020 12:02 PM
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I have suspended my BT Sport option today but my next bill isn't due until 6 May. Unfortunately my April payment has already been taken on 4 April including the BT sport amount. As there is no live sport at the moment will you be able to backdate the suspension and refund my April payment please?
Re: Suspend BT Sport
15-04-2020 9:44 AM
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I had put in a request to cancel bt sports on my skybox and the app two weeks ago with nothing been updated in my billing information. I've also been charged £48.98 when It should have been £30.00, I find this is scandalous and it is making me think of changing back to sky broadband
Re: Suspend BT Sport
18-04-2020 3:02 PM
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Hi. Due to the current situation IO would like to suspend my BT Sport service. How do I do this?
Re: Suspend BT Sport
18-04-2020 3:31 PM
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Fill in this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050...
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Suspend BT Sport
24-04-2020 11:08 AM
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Can I have my BT Sport app suspended please as I obviously can't watch any sport at the moment since it's all been stopped
Re: Suspend BT Sport
24-04-2020 11:16 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Suspend BT Sport
24-04-2020 4:30 PM
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Thank you completed the form does that mean you will back date it to when the football finished, only got it too watch the football thanks.
Best Wishes
Tim
Re: Suspend BT Sport
24-04-2020 4:37 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Suspend BT Sport
25-04-2020 11:09 AM
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Thank you for your help. Tim
Re: Suspend BT Sport
28-04-2020 10:44 AM
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Hi Mattew ,
I am finding it difficult to suspend my BT Sport with Plusnet , can you help please .
regards
Keith
Re: Suspend BT Sport
28-04-2020 11:09 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Suspend BT Sport
15-05-2020 10:11 AM
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Hi Dvorak
Last month I completed that form and submitted it but am still being charged for BT sport on my May bill
Can you fix that please?
Re: Suspend BT Sport
15-05-2020 1:38 PM
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Hi James
Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this online form by the following link BT sports form
As soon as things change we’ll be in touch.
Jo
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