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Static IP address activated but still dynamic after restart

maldis
Newbie
Posts: 1
Registered: ‎11-05-2022

Static IP address activated but still dynamic after restart

Some time ago I activated static IP address on my account and £5 charge went through.

After a while I noticed the IP address I'd been using was no longer working, and found that it was still showing as dynamic IP on my broadband account. I was pretty sure it had been restarted and should have moved to static, but have tried restarting again a couple of times - still showing as dynamic.

Please advise on how to get this set up correctly.

Thanks

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2 REPLIES 2
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Static IP address activated but still dynamic after restart


Moderators Note


This topic has been moved from My Router to Everything Else

Customer / Moderator
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If it fixed it click 'This fixed my problem'
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,889
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Registered: ‎27-04-2007

Re: Static IP address activated but still dynamic after restart

Hi there @maldis I've just checked your account and it's on a static IP now and the old set-up for a dynamic IP has been deactivated. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team