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Static IP add-on button

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cloudempire
Dabbler
Posts: 10
Thanks: 1
Registered: ‎27-11-2018

Static IP add-on button

My account has been active for a few days now, and I would like a static IP, but when I use the 'Add this Bolt-on'  button in the member centre, I always get an error and cant purchase it. Please can someone help?

 

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 725
Thanks: 97
Fixes: 41
Registered: ‎23-01-2018

Re: Static IP add-on button

Hi cloudempire@

 

We're more than happy to sort this out for you.

 

I have created a ticket on your account here

 

Once you have responded to the ticket I have created please get back to me via this thread and I will action this for you.

 

Thank you

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
cloudempire
Dabbler
Posts: 10
Thanks: 1
Registered: ‎27-11-2018

Re: Static IP add-on button

Hi OllieC,

Thanks for the ticket, i have added my response.

Plusnet Help Team
Plusnet Help Team
Posts: 725
Thanks: 97
Fixes: 41
Registered: ‎23-01-2018

Re: Static IP add-on button

Thank you for getting back to me.

 

This has been actioned on your account now.

 

Please reboot your router and should you experience any issues feel free to give us a shout as we are more than happy to help!

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team