cancel
Showing results for 
Search instead for 
Did you mean: 

Spam / Phishing from PN

BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Spam / Phishing from PN

Hi Guys,

Just received an email to address that I do *not* use in communication with PN suggesting that I haven't paid my bill and:

"

Let's get you sorted

Paying your bill online

If you've missed a payment, don't worry, you can pay safely and securely online.

Please note: this service will be suspended in 48hours after receiving this message in case the payment is not done.

Make Payment


2018 © Plusnet plc - All Rights Reserved"

which I know is a load of rubbish. (I've only copied the underlined link text, not the URLs themselves for safety reasons.)

Is this something PN are aware of and/or need to alert people to?

Best,

Ray.

 

 

44 REPLIES 44
greenfinch1
Hooked
Posts: 5
Thanks: 1
Registered: ‎21-03-2018

Re: Spam / Phishing from PN

Yes, just had similar.  Poorly worded email but nevertheless worrying as this is the first instance of PlusNet accounts being misused in this way. Rupert

Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: Spam / Phishing from PN

Hi @BoneMan

 

I've sent you a private message, if possible could you get back to me via there and I will ensure this is investigated.

 

Thanks

BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: Spam / Phishing from PN

NP. It's on its way to you. I've 'blocked' the image (just in case 😉 ) but the links in the mail itself are 'live' 😉

 

Happy hunting and I hope you get the bar stewards.

 

Best,

Ray. 

BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: Spam / Phishing from PN

Your wish is my command 😉 Check your other inbox 😉

 

Best,

Ray.

Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: Spam / Phishing from PN

Much appreciated, 

 

Thanks for your assistance with this Smiley 

 

BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: Spam / Phishing from PN

Abs. NP 🙂 I don't want to receive them and you don't want them sent. Good luck ... and let us know what you find out ... if you can 😉

 

Best,

Ray.

Tigger
Rising Star
Posts: 219
Thanks: 11
Registered: ‎12-06-2007

Re: Spam / Phishing from PN

I've just had one as well.  Heavily suspicious it was spam, so came here to have a look!

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: Spam / Phishing from PN

Hello Guys,

If you have any concerns about the validity of any correspondence you have received from us, or believe it is spam we would ask that you forward the email to abuse@plus.net.

 

Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Tigger
Rising Star
Posts: 219
Thanks: 11
Registered: ‎12-06-2007

Re: Spam / Phishing from PN

Grin Done!

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: Spam / Phishing from PN

Thanks @Tigger.

 

Cheesy

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: Spam / Phishing from PN

Got it! And duly noted for the future 😉

 

Best,

Ray.

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: Spam / Phishing from PN

Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
lesnewcm
Newbie
Posts: 1
Registered: ‎20-01-2018

Re: Spam / Phishing from PN

Just received exactly the same email.  Wanted to forward it to PlusNet but they don't have a customer services email!

Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: Spam / Phishing from PN

Hi @lesnewcm

 

Please could you forward the email to abuse@plus.net.

 

this email is designed to handle potentially insecure emails and is the quickest way to let us know of these issues.

 

Thanks