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Slow response from megasql servers causing slow webspace?

FIXED
Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Slow response from megasql servers causing slow webspace?

Hi @Gandalf

More problems this morning, logged in and the banner came up that the support team had answered my question even though I had not had an email to confirm. However when I went to view the answer it said awaiting team response. Then I went to look at my billing, I have attached the screen shot for you, comments would be appreciated.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Slow response from megasql servers causing slow webspace?

Hi @mort7890

 

Thanks for providing that additional info.

 

I can see earlier in the thread that you've advised that you only use one browser (Firefox) which is absolutely your call to make.

 

Just for testing purposes though, would you mind running this through IE (or Edge) and Chrome to see if this produces different results?

 

Best wishes

 

Dave

Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Slow response from megasql servers causing slow webspace?

Hi @RandallFlagg

 

As requested just tried it through Microsoft Edge and it does exactly the same but takes and 7 seconds longer than Firefox

Plusnet Help Team
Plusnet Help Team
Posts: 18,025
Thanks: 5,765
Fixes: 963
Registered: ‎21-04-2017

Re: Slow response from megasql servers causing slow webspace?

Thanks for trying this.

It's something we're aware of and we're investigating internally.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Slow response from megasql servers causing slow webspace?

I think a week is too long for something to be done.

Plusnet Help Team
Plusnet Help Team
Posts: 626
Thanks: 115
Fixes: 31
Registered: ‎06-08-2018

Re: Slow response from megasql servers causing slow webspace?

Hi @mort7890,

I'm afraid that I do not have any further information to share on this however, an incident is raised with an ongoing investigation into these slow downs.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional
Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Slow response from megasql servers causing slow webspace?

@Jubby

Suppose then the whole site will have to crash before it gets fixed?