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Sky Go buffering on PS4

tcj1971
Rising Star
Posts: 150
Thanks: 18
Registered: ‎14-02-2017

Sky Go buffering on PS4

As the thread title says

 

Having lots of trouble with TV from Sky App on the PS4 as it is always buffering with the spinning circle

 

The TV from Sky App works fine on our Desktop PC and mobile AND on our old PS3

 

Is there any solution? I have tried uninstalling and re-installing the App but makes no diifference

 

Our internet is Plusnet Fibre with around 75mb Down and 20 Up

 

Thanks 

3 REPLIES 3
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Sky Go buffering on PS4

This appears to be a problem common to many ISPs include Sky. No specific solution but you could try changing the PS4 DNS servers to Google's 8.8.4.4 and 8.8.8.8 (then restarting the PS4).

David
tcj1971
Rising Star
Posts: 150
Thanks: 18
Registered: ‎14-02-2017

Re: Sky Go buffering on PS4

Thanks for the reply

 

Is 8.8.4.4     8.8.8.8 the right way round for Google and not 8.8.8.8    8.8.4.4

spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Sky Go buffering on PS4

It doesn't matter which of those you choose for primary and secondary. I tend to put 8.8.4.4 first since 8.8.8.8 is commonly quoted first. I expect Google keep a check on how the pair perform.

David