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Should I come to plusnet?

Greendore
Hooked
Posts: 6
Registered: ‎19-03-2018

Should I come to plusnet?

Hello, I game online and my contract with virgin is up, the download speeds are brilliant but the ping spikes and packet loss make me not want to renew, whats plus net like for online gaming? Would anyone recommend them? I'm looking at the 74mb unlimited fibre deal.

20 REPLIES 20
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
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Registered: ‎01-12-2010

Re: Should I come to plusnet?

Hi , @Greendore  yes i can say Gaming with Plusnet is fine Thumbs_Up  i have 80/20  apart from a few hickups all is good , and i have been here 8 years Wink

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Baldrick1
Moderator
Moderator
Posts: 11,618
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Registered: ‎30-06-2016

Re: Should I come to plusnet?

Welcome to the forum.

I fear that the answer is akin to "how long is a piece of string". Plusnet is part of BT and use their infrastructure. How good your connection will be is dependent on your local infrastructure, the number of users on your fibre cabinet and upstream equipment etc.

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

Mustrum
Community Veteran
Posts: 3,554
Thanks: 1,055
Fixes: 76
Registered: ‎13-08-2015

Re: Should I come to plusnet?

@Greendore If you put your address in the DSL Checker, you will get a better idea of the speeds you are likely to get - ultimately your speeds will depend on how far away you are from your cabinet. 

Greendore
Hooked
Posts: 6
Registered: ‎19-03-2018

Re: Should I come to plusnet?

ADSL Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

WBC ADSL 2+ Up to 6 -- 4 to 8 Available
ADSL Max Up to 5 -- 3.5 to 7.5 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings       Availability Date
ADSL Multicast -- -- -- Available

No idea if thats any good!

Baldrick1
Moderator
Moderator
Posts: 11,618
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Registered: ‎30-06-2016

Re: Should I come to plusnet?

No it's dreadful. Is there no fibre offering? What speeds are you currently getting?

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rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Should I come to plusnet?

Oh dear thats not so good Shocked

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Greendore
Hooked
Posts: 6
Registered: ‎19-03-2018

Re: Should I come to plusnet?

When I was with BT infinity i was getting 78mb down and I can't remember what my upload rate was. Atm with virgin im getting 240 down 25 up
ITWorks
Superuser
Superuser
Posts: 2,107
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Registered: ‎05-11-2008

Re: Should I come to plusnet?

With the info you have posted from DSL checker suggest fibre is not available to you.

What does it say here  when you put your postcode in.

You could always start the PN sign up online to see if it offers you fibre.

 

I have PN 80/20 have no problems with gaming. 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

paul30
Newbie
Posts: 1
Registered: ‎19-03-2018

Re: Should I come to plusnet?

hi there I've just seen your message on the forum I've had no problems in the past it's just lately I've had trouble with low bandwidth but I don't no if it's with the snow or not ?

andytay
Rising Star
Posts: 106
Thanks: 12
Registered: ‎17-05-2016

Re: Should I come to plusnet?

 

Hi and welcome to the forum.

I recommend Plusnet because they are a helpful bunch especially on this forum.

I have been with plusnet for nearly 4 years and like a few others i have had issues but plusnet has always resolved them.

Hope this helps!

Greendore
Hooked
Posts: 6
Registered: ‎19-03-2018

Re: Should I come to plusnet?

"Great news, Superfast fibre is in your area."

 

I know I have fibre as I use to have BT infinity fibre Smiley I dont understand why that website thinks I dont have it.

Gandalf
Community Gaffer
Community Gaffer
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Registered: ‎21-04-2017

Re: Should I come to plusnet?

@Greendore

If you can send me a PM with your address I'll be happy to take a look at this for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: Should I come to plusnet?

@Gandalf  its 22.39 Thumbs_Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Should I come to plusnet?

It's actually 22:40. Cheesy

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet