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Service Unavailable Error 503 on my hosted domain!

Vega
Grafter
Posts: 91
Thanks: 2
Registered: 22-06-2009

Service Unavailable Error 503 on my hosted domain!

I get a service unavailable error message when visiting my site http://www.sounds-familiar.info. When pressing refresh it loads normally.  Huh
Anyone have any idea's as to why its doing this? I don't want the crawlers to miss it!
Matt

17 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Service Unavailable Error 503 on my hosted domain!

Just tried to load it and it is sitting there saying Loading Google Analytics then doing nothing but still not loading - a refresh works immediately
Cleared cache and tried again - same error message you had and refresh works immediately or not.
Sometimes needs a couple more refreshes
Vega
Grafter
Posts: 91
Thanks: 2
Registered: 22-06-2009

Re: Service Unavailable Error 503 on my hosted domain!

Just removed Google Analytics code from the header. I think it works now... will have to do without it if it causes this
Does it work for anyone else now without refreshes?
Matt
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Service Unavailable Error 503 on my hosted domain!

No it doesn't - same error and refresh fixes it
Superuser
Superuser
Posts: 9,511
Thanks: 861
Fixes: 53
Registered: 06-04-2007

Re: Service Unavailable Error 503 on my hosted domain!

First time (before you changed things) I got the 503 error. Worked with Ctrl+F5 refresh, and worked several times afterwards (no more failures).
Your new reply came up as I was about to post - tried again then and got the 503 error. Worked again with Ctrl+F5 refresh, and also worked in several attempts since.
Huh
David
David
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Service Unavailable Error 503 on my hosted domain!

I needed to restart the browser cache for it to fail again
Vega
Grafter
Posts: 91
Thanks: 2
Registered: 22-06-2009

Re: Service Unavailable Error 503 on my hosted domain!

Taken one of the google ads out
Does it work now?
Superuser
Superuser
Posts: 9,511
Thanks: 861
Fixes: 53
Registered: 06-04-2007

Re: Service Unavailable Error 503 on my hosted domain!

Not first time again. As before worked with Ctrl+F5 refresh. But this time the error repeated and needed a second refresh, then OK for subsequent accesses.
David
David
Vega
Grafter
Posts: 91
Thanks: 2
Registered: 22-06-2009

Re: Service Unavailable Error 503 on my hosted domain!

Its hosted on the PN ccgi webspace. I dont see any issues on the Service Status page... anyone from PN know of any issues? 503 Errors are normally server end  Embarrassed
Cheers
Community Veteran
Posts: 767
Registered: 29-10-2008

Re: Service Unavailable Error 503 on my hosted domain!

Looks like one of the servers in the ccgi cluster has gone down, so the 503 is intermittent.
Gabe
Tony_W
Grafter
Posts: 745
Registered: 11-08-2007

Re: Service Unavailable Error 503 on my hosted domain!

@Gabe - Do you have a link that you could give me for the ccgi cluster status? I used to have one for a long time, but it stopped working a couple of years ago.
This might possibly be related - although it is unlikely.
Tony
Community Veteran
Posts: 767
Registered: 29-10-2008

Re: Service Unavailable Error 503 on my hosted domain!

@Tony Nope, just guessing from the symptoms. There are other possibilities, but that would be first guess.
Gabe
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: Service Unavailable Error 503 on my hosted domain!

It was a problem this side folks and /is/ related to the thread here (ref: 73582). Some storage mounts had gone awry. The service was restarted this morning around 11.30am'ish and has been alright since then.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 767
Registered: 29-10-2008

Re: Service Unavailable Error 503 on my hosted domain!

I'm still seeing intermitten 503s  Huh
Gabe
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: Service Unavailable Error 503 on my hosted domain!

Just got back from lunch and noticed this myself Gabe. I'll give somebody a nudge ...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵