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Scamming email

twhiteson1
Newbie
Posts: 5
Registered: ‎10-02-2018

Scamming email

got this email today,10/2/2018 from,  'PLUSNET ONLINE (XXXX@btinternet.com)':

 

Dear Customer,

Your account safety is our top priority.

We noticed unusual sign in attempts from an unknown location.

It may be because you are signing in from a new device or someone has access to the email.

Please click Update to restore your account and continue using our service.

Thanks for taking this additional step to keep your account safe.


Sincerely,

PLUSNET Account Services

 

 

I can't find who to report it to so I posted it here. It looks very scammy to me

Moderator's note by Mike (Mav): Edited link to make it unclickable.

Moderator's note by Adie (Dvorak) removed an email address 

7 REPLIES 7
Mav
Moderator
Moderator
Posts: 20,597
Thanks: 3,877
Fixes: 431
Registered: ‎06-04-2007

Re: Scamming email

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

SpinDryer
Grafter
Posts: 35
Thanks: 2
Registered: ‎20-12-2017

Re: Scamming email

That is clearly a phish email. The link will go to a non plusnet site, but the other obvious clue is the from address.

 

Please can the moderators remove the address, as it's more than likely to be a valid address, and should not be in these public forums. They won't be too happy to see it here. (Mav, you should have removed it when moving the post).

SpinDryer
Grafter
Posts: 35
Thanks: 2
Registered: ‎20-12-2017

Re: Scamming email

Dear Mods, why has that post not been amended to delete the email address?

 

MauriceC
Superuser
Superuser
Posts: 4,045
Thanks: 2,455
Fixes: 17
Registered: ‎10-04-2007

Re: Scamming email

@AlexD, @adamwalker, @MatthewWheeler, @Gandalf  Can we have a plusnet response please

Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: Scamming email

@SpinDryer Because I assume that it was a private email address which could be seen by all and sundry including Google

SpinDryer
Grafter
Posts: 35
Thanks: 2
Registered: ‎20-12-2017

Re: Scamming email

Absolutely Oldjim.

 

These forums are public.

 

The email address initially included is pretty much clearly a non service email and an end user on btinternet. They haven't given their permission for it to be published.

Virtually all scams/spam have fake or spoofed, often forged email addresses as the from address, and many times they belong to unsuspecting users. This can have consequences sometimes of that poor user receiving 10s of 1000s of bounce messages (or irate replies) in response to a spammer using a single email address as the from address. This can cause havoc and serious issues for businesses whose email systems could drown in all that noise.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,142
Thanks: 998
Fixes: 403
Registered: ‎01-01-2012

Re: Scamming email

Hi there.

I've passed this onto the correct people.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team