Scam email - is this where to report this?
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- Re: Scam email - is this where to report this?
Scam email - is this where to report this?
08-08-2018 7:32 PM - edited 08-08-2018 7:36 PM
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I just had an email from 'Plusnet Support' - see below. I assume it's a scam?
Hovering over 'Plusnet Support' I see it's from 'ojuaqicz@circa.ca'.
Have they got my email name by stealing it from Plusnet????
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Re: Scam email - is this where to report this?
08-08-2018 7:45 PM
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I've had the same, which I emailed to abuse@plus.net, which I found on another forum post,
Plusnet, why isnt this email address on your contact page?
Re: Scam email - is this where to report this?
08-08-2018 8:01 PM
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Yes I have just had a very similar email, which I deleted
Re: Scam email - is this where to report this?
08-08-2018 8:38 PM
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Unfortunately abuse@plus.net won't accept any emails: "message rejected due to spam or virus". Don't really know why PlusNet have that account as it never works 😞
Re: Scam email - is this where to report this?
08-08-2018 8:40 PM
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Gordon Bennett, neither does help@plus.net, same error message 😞
Hi PlusNet - To whom should we report/send these obvious scam mails?
Re: Scam email - is this where to report this?
08-08-2018 9:25 PM
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Hello Everyone,
With "abuse@plus.net" now being full please forward any emails that you get like the above example from @SkylineUK_Dup to spam@plus.net
Thank You
Samir
Re: Scam email - is this where to report this?
08-08-2018 9:36 PM
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I've not had an error message for either. But trying to contact Plusnet about ANYTHING is getting worse. I joined because customer services were so receptive. No longer the case I'm afraid.
Re: Scam email - is this where to report this?
08-08-2018 9:57 PM
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Same email here. Begins to look like Plusnet have had a lot of customers personal details stolen? As others have said, there should be an obvious option on the Plusnet homepage to report this sort of thing.
Re: Scam email - is this where to report this?
08-08-2018 10:18 PM
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Just had this same email and am concerned.
Every time I try and report it to Plusnet it bounces back.
Return-path: <steinar.bottenvik@kleppnett.no>
Envelope-to: xxxxxx.plus.com
Delivery-date: Wed, 08 Aug 2018 19:18:45 +0100
Received: from [212.159.8.109] (helo=avasin01.plus.net)
by inmx07.plus.net with esmtp (PlusNet MXCore v2.00) id 1fnT2j-0001np-Rn
for xxxxxxx.plus.com; Wed, 08 Aug 2018 19:18:45 +0100
Received: from asav22.altibox.net ([109.247.116.9])
by Plusnet Cloudmark Gateway with ESMTP
id nT2hfTLw3TVrwnT2jfsBV0; Wed, 08 Aug 2018 19:18:45 +0100
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.3 cv=bL843s2Z c=1 sm=1 tr=0
a=1ZlH2MM9a0cqs7Ub35Q/XQ==:117 a=09klws+YLA29M2uUnvMrOQ==:17
a=dapMudl6Dx4A:10 a=FP90t5_ZAAAA:8 a=3dCR_uhHynkIeAsp2rgA:9
a=P3sBtmUEe4hdGGUO:21 a=iXDm6FZB4eAua9Y-:21 a=wPNLvfGTeEIA:10
a=RKYsMBYK4xYA:10 a=TOhbn6bSun8A:10 a=xfG-7ku_-8Q9_PNJwsgA:9
a=ZolHXsoCBl8Fq5Kw:18 a=KQqxNPgzF0kA:10 a=ZByWJaF0i05YPZD5qnP6:22
Received: from smtp.ebnett.no (74.227.198.146.dyn.plus.net [146.198.227.74])
(using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
(No client certificate requested)
(Authenticated sender: steinar.bottenvik@kleppnett.no)
by asav22.altibox.net (Postfix) with ESMTPSA id D56F52024C
for <xxxxxxxxx.plus.com>; Wed, 8 Aug 2018 20:18:42 +0200 (CEST)
From: "Plusnet Support" <qujiwju@cira.ca>
To: xxxxxxxxxxx.plus.com
Date: 08 Aug 2018 18:18:41 -0700
Message-ID: <20180808181841.7037D64E34F6809F@cira.ca>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_0012_29155299.499739FA"
X-CMAE-Score: 0
X-CMAE-Analysis: v=2.3 cv=C9zHNzH+ c=1 sm=1 tr=0
a=09klws+YLA29M2uUnvMrOQ==:117 a=09klws+YLA29M2uUnvMrOQ==:17
a=FP90t5_ZAAAA:8 a=3dCR_uhHynkIeAsp2rgA:9 a=P3sBtmUEe4hdGGUO:21
a=iXDm6FZB4eAua9Y-:21 a=wPNLvfGTeEIA:10 a=RKYsMBYK4xYA:10 a=TOhbn6bSun8A:10
a=xfG-7ku_-8Q9_PNJwsgA:9 a=ZolHXsoCBl8Fq5Kw:18 a=KQqxNPgzF0kA:10
a=ZByWJaF0i05YPZD5qnP6:22
X-CMAE-Envelope: MS4wfL6cPh17tZTGA084DiZpVqLFB7htnh81+4HwigVJbokuphYm3CrE0LukwehqwzmtUgBgn7Wo+s01pOGJGif1NTqoqtSMd4aeMvFzFImVgIPbB/8CFbV0
UQY08MIK5zdbekGnY06DyWK/K16WImWhQuSC+1LGSjJ86H2MPco4j4W9YyA9ojzEGPCgdhBK9R/+mD7DN70CdxACcD+KvVW2+Pg=
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: [Online Support Announcement] - Action required - Review this email
X-BitdefenderWKS-SpamStamp: Build: [Engines: 2.15.8.1169, Stamp: 3],
Multi: [Enabled, t: (0.000006,0.003523)], BW: [Enabled, t:
(0.000006)], RTDA: [Enabled, t: (0.445365), Hit: No, Details: v2.7.13;
Id: 15.1i6aoh6.1ckdm2gah.aovj], total: 0(775)
X-BitdefenderWKS-Spam: No - 0
Re: Scam email - is this where to report this?
08-08-2018 10:40 PM
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Same error message back from spam@plusnet now too 😞
Come PlusNet, please give us a working email address that we can forward these scam emails to so that you can do something about them.
Re: Scam email - is this where to report this?
08-08-2018 10:41 PM
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Re: Scam email - is this where to report this?
08-08-2018 10:42 PM - edited 08-08-2018 11:09 PM
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Re: Scam email - is this where to report this?
09-08-2018 8:19 AM
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1. Were they addressed to @Username.plus.com ?
2. Where the addresses to postmaster@ or username@ as opposed to a specific additional email box
3. Do those who have received them have fixed or dynamic IP addresses?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Scam email - is this where to report this?
09-08-2018 8:23 AM
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In my case:
1. Yes. So it must have been stolen from Plusnet.
2. To my main (and only, in my case) 1. above.
3. I don't know the answer to that. As an ordinary home, user I assume fixed?
Re: Scam email - is this where to report this?
09-08-2018 9:01 AM
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1. There’s is yet no grounds for asserting the source of it being ‘stolen’ @Username.plusnet.com can be inferred from other data
2. If catchall is enabled anything@ will be received
3. If you don’t know you are most likely on a dynamic IP
Will be interesting to see what others report.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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