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Scam Call

Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Scam Call

Wife just took a call by an automated machine saying we had "misused" out internet and we'd be cut off.

Presumably if you pressed [1] to proceed you'd be taken through to an operator who would relieve you of some money to make the "problem" go away.

I dont know if they're targeting PN users or if its just random.


Stay aware everyone.

Posts: 15,769
Thanks: 4,880
Fixes: 232
Registered: ‎24-02-2012

Re: Scam Call

Totally random - they use auto-diallers to make many calls in succession, and some people will pick up - and hopefully put down again quickly.

I get the very odd one these days, but the displayed number is usually an obvious fake, or usually using an obscure exchange. My policy is, if I am not expecting a call, or it is an 'unknown', to let it go to voicemail - if it is important they will leave a message, if it is an auto-dialler they usually disconnect at this point.

Posts: 565
Thanks: 91
Fixes: 4
Registered: ‎28-06-2007

Re: Scam Call

Just random, report it to ico as an automated call and if you know the number and have call protect block the number.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 44
Registered: ‎25-02-2019

Re: Scam Call


Hi @UncleZen,


That was indeed a scam call that has been reported to us by other customers.

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 Plusnet Help Team