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Scam Call

Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Scam Call

Wife just took a call by an automated machine saying we had "misused" out internet and we'd be cut off.

Presumably if you pressed [1] to proceed you'd be taken through to an operator who would relieve you of some money to make the "problem" go away.

I dont know if they're targeting PN users or if its just random.


Stay aware everyone.

Seasoned Hero
Posts: 8,250
Thanks: 1,817
Fixes: 91
Registered: ‎24-02-2012

Re: Scam Call

Totally random - they use auto-diallers to make many calls in succession, and some people will pick up - and hopefully put down again quickly.

I get the very odd one these days, but the displayed number is usually an obvious fake, or usually using an obscure exchange. My policy is, if I am not expecting a call, or it is an 'unknown', to let it go to voicemail - if it is important they will leave a message, if it is an auto-dialler they usually disconnect at this point.

Posts: 526
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Scam Call

Just random, report it to ico as an automated call and if you know the number and have call protect block the number.

Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Scam Call


Hi @UncleZen,


That was indeed a scam call that has been reported to us by other customers.

If this post resolved your issue please click the 'This fixed my problem' button
 Plusnet Help Team