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Samsung / Android Mobile Phone Firmware Updates Are Failing ?!

protos22
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎06-02-2013

Re: Can't reach Android update server

Mine is on 209 range, does not work.

Marksfish
Seasoned Pro
Posts: 1,124
Thanks: 288
Fixes: 4
Registered: ‎22-11-2014

Re: Can't reach Android update server

Still on the 146 range and the update server is working for me tonight.

IainMD
Newbie
Posts: 4
Registered: ‎08-10-2019

Re: Can't reach Android update server

Interestingly my phone now works!
SteveA
Pro
Posts: 1,850
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Can't reach Android update server

Mine connected OK last night and applied the Sep 1 security patch with no problems

OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 65
Registered: ‎09-10-2018

Re: Can't reach Android update server

Thanks for your posts.

 

Was everyone now able to run the updates, or was anyone still experiencing issues?

 

@protos22 - I can see that on Saturday you mentioned that you could not download your update - is this still the case?

protos22
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎06-02-2013

Re: Can't reach Android update server

All good now, thanks.

Caerefail
Rising Star
Posts: 109
Thanks: 15
Fixes: 2
Registered: ‎07-09-2015

Re: Can't reach Android update server

All good here as well, thanks.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Can't reach Android update server

Excellent. Thanks for the confirmation.

Let us know if any further issues arise

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
nplewis
Newbie
Posts: 2
Registered: ‎20-03-2020

Re: Can't reach Android update server

I am having the same problem with Galaxy a50. Only way it seems to take any updates is when connected via its lightning cable to a PC, through smart switch. However the connectivity issue to android update server still needs resolved. Any fixes or remedies yet? Thank you all!:)
-Nicholas-
Marksfish
Seasoned Pro
Posts: 1,124
Thanks: 288
Fixes: 4
Registered: ‎22-11-2014

Re: Can't reach Android update server

The problem was fixed and as far as I know, hasn't come back. I just checked my S10 and my works A50 both of them connected.

nplewis
Newbie
Posts: 2
Registered: ‎20-03-2020

Re: Can't reach Android update server

I still get the same error message when trying to check OTA. This is quite irritating. What all fixes do you know of? Any suggestions would be greatly appreciated
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,950
Thanks: 1,561
Fixes: 481
Registered: ‎01-01-2012

Re: Can't reach Android update server

Thanks for getting in touch @nplewis

I'm afraid I can't find your accounts through the usual means.

Can you drop me a PM with the username so we can look into this for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team