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Samsung / Android Mobile Phone Firmware Updates Are Failing ?!

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Dabbler
Posts: 12
Thanks: 1
Registered: ‎06-02-2013

Re: Can't reach Android update server

Mine is on 209 range, does not work.

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Pro
Posts: 857
Thanks: 181
Fixes: 4
Registered: ‎22-11-2014

Re: Can't reach Android update server

Still on the 146 range and the update server is working for me tonight.

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Newbie
Posts: 4
Registered: ‎08-10-2019

Re: Can't reach Android update server

Interestingly my phone now works!
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Community Veteran
Posts: 1,752
Thanks: 93
Fixes: 2
Registered: ‎17-06-2007

Re: Can't reach Android update server

Mine connected OK last night and applied the Sep 1 security patch with no problems

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Can't reach Android update server

Thanks for your posts.

 

Was everyone now able to run the updates, or was anyone still experiencing issues?

 

@protos22 - I can see that on Saturday you mentioned that you could not download your update - is this still the case?

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Dabbler
Posts: 12
Thanks: 1
Registered: ‎06-02-2013

Re: Can't reach Android update server

All good now, thanks.

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Rising Star
Posts: 102
Thanks: 11
Fixes: 2
Registered: ‎07-09-2015

Re: Can't reach Android update server

All good here as well, thanks.

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Plusnet Help Team
Plusnet Help Team
Posts: 17,222
Thanks: 5,299
Fixes: 900
Registered: ‎21-04-2017

Re: Can't reach Android update server

Excellent. Thanks for the confirmation.

Let us know if any further issues arise

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎20-03-2020

Re: Can't reach Android update server

I am having the same problem with Galaxy a50. Only way it seems to take any updates is when connected via its lightning cable to a PC, through smart switch. However the connectivity issue to android update server still needs resolved. Any fixes or remedies yet? Thank you all!:)
-Nicholas-
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Pro
Posts: 857
Thanks: 181
Fixes: 4
Registered: ‎22-11-2014

Re: Can't reach Android update server

The problem was fixed and as far as I know, hasn't come back. I just checked my S10 and my works A50 both of them connected.

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Newbie
Posts: 2
Registered: ‎20-03-2020

Re: Can't reach Android update server

I still get the same error message when trying to check OTA. This is quite irritating. What all fixes do you know of? Any suggestions would be greatly appreciated
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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Can't reach Android update server

Thanks for getting in touch @nplewis

I'm afraid I can't find your accounts through the usual means.

Can you drop me a PM with the username so we can look into this for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team