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Safeguard blocks my company website - who controls their whitelist?

Maidthorn
Newbie
Posts: 1
Registered: 2 weeks ago

Safeguard blocks my company website - who controls their whitelist?

Hi everyone. I've just discovered that Safeguard blocks my business website. It seems to think it is 'tasteless', which is highly amusing to my content editor, but not so much to me as the business owner!

www.countryline.tv

We a country music website and run all across the world with zero content that requires any kind of parental guidance.

Safeguard must have a way to whitelist sites - does anyone know how to get a site added?


Many thanks

 

3 REPLIES 3
dvorak
Moderator
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Re: Safeguard blocks my company website - who controls their whitelist?


Moderators Note


This topic has been moved from ADSL Broadband to Everything Else 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Townman
Superuser
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Registered: ‎22-08-2007

Re: Safeguard blocks my company website - who controls their whitelist?

More to the point, I would ask what (if any) content rating has your company declared the website to contain?

Looking at the headers for the site, it has totally failed to explicitly declare its content rating - see meta name = rating | How do I use the metatag Rating? (metatags.org)

 

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Safeguard blocks my company website - who controls their whitelist?

Thanks for your post @Maidthorn and welcome to our Community Forums

I've raised this with our products team to review and I'll post back as soon as I know more

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team