cancel
Showing results for 
Search instead for 
Did you mean: 

Safeguard blocking phone updates

Tedfisk
Browser
Posts: 2
Registered: ‎15-10-2021

Safeguard blocking phone updates

Hi

I switched on the safeguard service (with the default porn/hatespeech filters) and my Android phone would no longer download os updates. I turned it off and it was fine. Is this a known issue?
3 REPLIES 3
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,487
Thanks: 371
Fixes: 123
Registered: ‎26-03-2018

Re: Safeguard blocking phone updates

Hi @Tedfisk,

I've not come across this issue myself - did it prevent any other devices from downloading updates or was it just the phone?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Tedfisk
Browser
Posts: 2
Registered: ‎15-10-2021

Re: Safeguard blocking phone updates

I don't know, I didn't try to update any apps from Google store or whatever. Maybe I should have. 5
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,487
Thanks: 371
Fixes: 123
Registered: ‎26-03-2018

Re: Safeguard blocking phone updates

No worries, have you turned it back on yet or is it still disabled? 

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team