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Safeguard Removal

Juebob
Newbie
Posts: 2
Registered: 06-11-2017

Safeguard Removal

Hi,

Who do I need to contact to get the filter removed?

Thanks!

Moderator's note by Dick (Strat) Post moved to its own topic for clarity and title edited to reflect issue.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,419
Thanks: 503
Fixes: 187
Registered: 01-01-2012

Re: Safeguard Removal

Hi there.

To turn Safeguard off you just need to go here

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Juebob
Newbie
Posts: 2
Registered: 06-11-2017

Re: Safeguard Removal

Not sure if any of the PlusNet customer service team read these posts/are actually able to help, but after several private message exchanges, attempts to click links like in this post that merely show a message saying "This service is currently unavailable " on multiple occasions, attempts to contact via online chat AND being on hold for 40 minutes and not getting through to customer services/help team, I'm STILL unable to disable the Safegaurd feature.

 

can ANYBODY helpHuh?Huh