on 14-03-2020 2:19 PM - last edited on 18-03-2020 7:21 PM by Strat
Please can I have my reverse DNS record updated from [Removed].plus.com to the IP number variant?
This is for my static IP, [Removed]
Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).
Fixed! Go to the fix.
Thanks for getting in touch @AmazingGoose and apologies for the delayed response.
I've just updated that for you now and you should see a change within 24 to 48 hours
Let us know if there's anything else we can help with
Re: Reverse DNS for my static IP
I have the same issue. I have a private domain (phoenixrising.uk) which is hosted / DNS'd externally, to point at my plusnet public IP.
I'm getting a resolution conflict (causing timeouts), as the PTR reverse DNS record on my Plusnet external IP is pointing to [accountname].plus.com. Could you update the PTR record to my private domain please?
I have raised ticket 203248266 for this, but have read elsewhere in the forum that is won't get resolved there and I would need to raise here in the forums.
Many thanks in advance.