Reverse DNS change

[#1]

Hi,

I recently switched to having a static IP which is working really well.
But noticed my RDNS setting is <username>.plus.net

Feel qute unfcomfortable "leaking" that information; would it be possible to change it to something more anonymous (a random set of numbers and letters)?

Thanks in advance for any help.

[#2]

did you check out Fixed: rDNS change - Plusnet Community

similar results

[#3]

Yes, unfortunatly when I navigate to the Help Assistant page I get:

Help Assistant

We're sorry, but you can no longer ask a question through the Help Assistant.

We've made it quicker and easier to get the answers online for all the topics listed below.

I've had a look arround & I can't find anything in the FAQ they link to.
I've tried phoning support but they say it's impossible to change without closing my account.

However I've seen lots people asking about this in these forums and they get resolved so dosn't seem like it's impossible.

[#4]

@Gandalf  may help  - details were in a the post lower down - need to raise a ticket with what you want to change it to so the NetOps team can action it. 

 - youraccountusername@plus.com

 - yourIPaddress.plus.com

 - anythingelse.plus.com

[#5]

Thanks for the answer

Unfortunatly if I follow the link to the wizard I get redirected to exactly the same "We're sorry, but you can no longer ask a question through the Help Assistant." page.

If I could pick a perfect option it would be set to something meaningless like a UUID (or part of a UUID) - for example whatever pops up here:
https://www.uuidgenerator.net/version4

My ip address would probably be ok though.

[#6 · Accepted solution]

Thanks for your post @Wilfred and welcome to our Community Forums.

I've raised a NetOps task to change the rDNS of your static IP to your IP.plus.com

This should be done within the next 3 working days.

[#7]

Thank you  @Gandalf & @lasors 

Really appreciate your help getting this sorted.

I'll hit the "this fixed my problem" button when the change kicks in.

[#8]

No problem @Wilfred 

We've put through the rDNS change this morning and DNS should propagate within 24 hours.