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Reverse DNS Record Change

FIXED
mundo
Interested
Posts: 2
Thanks: 1
Registered: ‎19-05-2021

Reverse DNS Record Change

Hi,

 

I recently got a static IP address and I'd like to change the reverse DNS record so that it doesn't show my account username.

 

Would someone be able to help me with this request, please?

 

Cheers

 

 

23 REPLIES 23
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,118
Thanks: 8,715
Fixes: 1,409
Registered: ‎21-04-2017

Re: Reverse DNS Record Change

Fix

Welcome to our community forums @mundo 

I've raised this now and your rDNS should be updated within the next few days Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
mundo
Interested
Posts: 2
Thanks: 1
Registered: ‎19-05-2021

Re: Reverse DNS Record Change

Thanks @Gandalf much appreciated.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,118
Thanks: 8,715
Fixes: 1,409
Registered: ‎21-04-2017

Re: Reverse DNS Record Change

No problem let us know if there's anything else you'd need help with in the meantime

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
YourMum
Newbie
Posts: 3
Thanks: 1
Registered: ‎16-06-2021

Re: Reverse DNS Record Change

Hi, i'd really very much appreciate the same change being made.

For the same reason, i don't want my full name being broadcast on the internet.

Please can you email me and i can provide a domain name to use.

YourMum
Newbie
Posts: 3
Thanks: 1
Registered: ‎16-06-2021

Re: Reverse DNS Record Change

...Or PM me please ( I guess this is the done thing )

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,118
Thanks: 8,715
Fixes: 1,409
Registered: ‎21-04-2017

Re: Reverse DNS Record Change

Thanks for your post @YourMum and welcome to our Community Forums.

I've arranged this now and the rDNS records should be updated within 3 working days. If you want to use your domain as the rDNS can you drop me a PM with the domain name and confirmation you've configured the forward record?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Bikold
Interested
Posts: 2
Registered: ‎18-06-2021

Re: Reverse DNS Record Change

Hi, Could we get this updated also please?

 

 

adam945
Plusnet Help Team
Plusnet Help Team
Posts: 2,243
Thanks: 564
Fixes: 106
Registered: ‎01-12-2020

Re: Reverse DNS Record Change

Good morning @Bikold

The Private message that you've sent through to @Gandalf has now come through, I'll pick this up and raise this with our NEtOps Team

 

Please allow three working days for this to be processed.

 Adam
 Plusnet Help Team - Leeds
Bikold
Interested
Posts: 2
Registered: ‎18-06-2021

Re: Reverse DNS Record Change

Thank you

YourMum
Newbie
Posts: 3
Thanks: 1
Registered: ‎16-06-2021

Re: Reverse DNS Record Change

IP address is fine, Thankyou kindly for your help,

P.S Sorry for the late reply 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,118
Thanks: 8,715
Fixes: 1,409
Registered: ‎21-04-2017

Re: Reverse DNS Record Change

No problem @YourMum you should find that was done on Thursday last week Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Colin1234
Grafter
Posts: 28
Thanks: 2
Registered: ‎11-04-2008

Re: Reverse DNS Record Change

Can you do this for me too please. Thank you

TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,131
Thanks: 303
Fixes: 110
Registered: ‎26-03-2018

Re: Reverse DNS Record Change

Hi @Colin1234,

I've raised a request on your behalf and will let you know when we've heard back from the Net Ops Team.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Colin1234
Grafter
Posts: 28
Thanks: 2
Registered: ‎11-04-2008

Re: Reverse DNS Record Change

Have you heard back from them yet?