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Reverse DNS Change

FIXED
Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Reverse DNS Change

It seems my account has suddenly been assigned a static IP address even though I didn't ask for one.

Not too fussed about this but please could the reverse DNS be changed so it doesn't show my account username.

 

Your static IP details

Current Status: You are now using a static IP address

 

If you need any information please let me know.

Thanks

9 REPLIES 9
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reverse DNS Change

Hi @Correlated

 

Static IP's can be added onto the account for numerous reasons. Please can you confirm whether you'd like me to set your rDNS to the IP address on the account?

 Adam
 Plusnet Help Team - Leeds
Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Reverse DNS Change

Hi @adam945 

 

Thanks for your reply.

 

I can confirm I would like my rDNS set to the IP address on the account.

 

Thanks.

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reverse DNS Change

Great stuff Smiley

I've raised a task with our NetOps Team to get this sorted for you. I'll give you a shout once it's been done.

 Adam
 Plusnet Help Team - Leeds
Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Reverse DNS Change

Great, thanks for the swift and efficient help Smiley

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reverse DNS Change

Fix

No problem at all @Correlated Smiley

Our NetOps team have responded, stating that the task is now complete and that the rDNS has been updated. Please feel free to reach out if you have any further issues / queries at all.

 Adam
 Plusnet Help Team - Leeds
Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Reverse DNS Change

Thanks @adam945 

How long does roughly take for it to update?

I've just checked and it's still showing my username.

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reverse DNS Change

No problem @Correlated

 

It can sometimes take up to 24 hours, give us a shout tomorrow evening if it's still not updated and I'll be happy to re-raise this.

 Adam
 Plusnet Help Team - Leeds
Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Reverse DNS Change

All sorted.

 

Thanks Smiley

Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Reverse DNS Change

Ignore.