Reverse DNS Change
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Reverse DNS Change
17-07-2021 11:09 PM
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Hi
We have a static IP, could we have our reverse DNS changed from <username>.plus.com to the IP address.plus.com variant?
Thanks
Re: Reverse DNS Change
19-07-2021 12:11 PM
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Hi @PNCustomer,
Thanks for your patience. I've raised this request to our Net Ops team this morning and we're awaiting to hear back from them. Once we have, I'll send you an email to let you know whether or not the request has been accepted or rejected.
Re: Reverse DNS Change
22-07-2021 1:40 PM
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The change has taken place, but I got no email about it.
Re: Reverse DNS Change
22-07-2021 3:04 PM
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Hi @PNCustomer
@TheMightyAJ is out of office at the moment, which is why you will have not heard back from him as of yet. Though I've been into the account and can see that he was monitoring this for you, and will have got back to you once he sees the notification from our NetOps team.
Nonetheless, please accept our apologies for any inconvenience caused here. I'm glad that he was able to get this sorted for you.
If you need anything else, please feel free to reach out.
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