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Reverse DNS Change

PNCustomer
Newbie
Posts: 2
Registered: ‎17-07-2021

Reverse DNS Change

Hi


We have a static IP, could we have our reverse DNS changed from <username>.plus.com to the IP address.plus.com variant?

 

Thanks

3 REPLIES 3
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,639
Thanks: 198
Fixes: 84
Registered: ‎26-03-2018

Re: Reverse DNS Change

Hi @PNCustomer,

Thanks for your patience. I've raised this request to our Net Ops team this morning and we're awaiting to hear back from them. Once we have, I'll send you an email to let you know whether or not the request has been accepted or rejected.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
PNCustomer
Newbie
Posts: 2
Registered: ‎17-07-2021

Re: Reverse DNS Change

The change has taken place, but I got no email about it.

adam945
Plusnet Help Team
Plusnet Help Team
Posts: 862
Thanks: 195
Fixes: 48
Registered: ‎01-12-2020

Re: Reverse DNS Change

Hi @PNCustomer

 

@TheMightyAJ is out of office at the moment, which is why you will have not heard back from him as of yet. Though I've been into the account and can see that he was monitoring this for you, and will have got back to you once he sees the notification from our NetOps team.

 

Nonetheless, please accept our apologies for any inconvenience caused here. I'm glad that he was able to get this sorted for you.

 

If you need anything else, please feel free to reach out.

 Adam
 Plusnet Help Team - Leeds