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Response to Ticket (ID: 113435875) on Madasafish re: domain transfer

anticks
Newbie
Posts: 3
Registered: ‎30-10-2015

Response to Ticket (ID: 113435875) on Madasafish re: domain transfer

Hi all
I put this post on this forum as there seem to be other posts here on related subjets, namely transferring my domain away from madasafish.
I raised a ticket on the madasafish support website yesterday at noon and as of yet have had no response. Does anyone know how long they might take to start looking at the query?
Regards
Nick
3 REPLIES 3
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: Response to Ticket (ID: 113435875) on Madasafish re: domain transfer

Hi Nick,
[quote author="Nick"]1) How much do you charge to do this?
£25.54, via the website here.
[quote author="Nick"]2) Can I change the nameservers my self before I transfer the domain? If so how?
No, I'm afraid not.
[quote author="Nick"]3) I realise I can do this direct with nominet...
If the reset instructions here don't work, then we'll need to update your contact address with Nominet.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

anticks
Newbie
Posts: 3
Registered: ‎30-10-2015

Re: Response to Ticket (ID: 113435875) on Madasafish re: domain transfer

Thanks Bob
I have tried all possible email addresses that I can think could have been used with nominet and none of them have resulted in an email arriving in my inbox(es)
I'll wait til I get confirmation that the nominet details have been updated and then try again.
Nick
anticks
Newbie
Posts: 3
Registered: ‎30-10-2015

Re: Response to Ticket (ID: 113435875) on Madasafish re: domain transfer

Sorted
Thanks