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Remove PC from McAfee

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meatloaf01
Dabbler
Posts: 12
Thanks: 1
Registered: ‎25-07-2017

Remove PC from McAfee

I have Plusnet McAfee associated with two PCs which are now redundant.

 

How do I remove them from McAfee on my Plusnet account?

 

Many thanks

5 REPLIES 5
Plusnet Help Team
Plusnet Help Team
Posts: 12,470
Thanks: 3,829
Fixes: 621
Registered: ‎21-04-2017

Re: Remove PC from McAfee

Hi there.

As far as I'm aware I believe there should be a way if you go into the settings of the McAfee software.

Failing that as an alternative we'll be happy to arrange for McAfee to call you back to arrange this.

Feel free to PM me the best contact number and a rough timeframe for a call if you'd like to go ahead.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
meatloaf01
Dabbler
Posts: 12
Thanks: 1
Registered: ‎25-07-2017

Re: Remove PC from McAfee

Thanks for your reply. The PCs in question don’t exist anymore - they’ve been dismantled. But they are still listed in the McAfee ‘dashboard’ on my Plusnet account. Contact with McAfee appreciated. I should be free most of tomorrow but after 4pm would be best on  [Removed]

I’m just about to install McAfee on my new PC. That will be my third listing.

 

Moderators Note: Personal info removed
Community Veteran
Posts: 6,446
Thanks: 1,959
Fixes: 40
Registered: ‎16-10-2014

Re: Remove PC from McAfee

@meatloaf01 - You need to remove your private number, this is a public forum.

meatloaf01
Dabbler
Posts: 12
Thanks: 1
Registered: ‎25-07-2017

Re: Remove PC from McAfee

Thanks - done by moderator.

Plusnet Help Team
Plusnet Help Team
Posts: 12,470
Thanks: 3,829
Fixes: 621
Registered: ‎21-04-2017

Re: Remove PC from McAfee

Thanks for getting back to us.

I've arranged for McAfee to call you back tomorrow after 4pm.

Let us know how the call goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team