Re: Reverse DNS Change please
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Re: Reverse DNS Change please
11-12-2018 9:37 AM
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Hi,
I registered a question reference 185311487 on Thursday morning last week to request for my rDNS to be changed.
After phoning back, I was told it would take 72 hours, but still nothing.
Please can you update my rDNS to the domain in the question ref. above.
Re: Reverse DNS Change please
11-12-2018 9:53 AM
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Moderators Note
This topic has been split and moved from Fibre to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Reverse DNS Change please
11-12-2018 2:56 PM
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@peterbr Sorry to hear this.
We'll get this chased up for you and the account updated shortly
Re: Reverse DNS Change please
11-12-2018 3:11 PM
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Hi Matthew,
Thanks for helping out.
I see your response and it definitely resolves to the correct IP. It's a subdomain though, but still resolves correctly.
Please can you check it again and check my response with the screenshot from a 3rd party.
Thanks,
Peter
Re: Reverse DNS Change please
11-12-2018 6:34 PM
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When we try and add the rDNS for you it fails because, while the records are on nslookup, it doesn't look built properly. Please can you remove the A record and re-add it so we can retry.
Re: Reverse DNS Change please
11-12-2018 8:24 PM
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I have just updated to an A name record. It was a cname.
Please can you try it again.
Thanks for helping.
Re: Reverse DNS Change please
12-12-2018 11:03 AM
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The A record is updated.
Can you try adding the rDNS again.
Thanks.
Re: Reverse DNS Change please
12-12-2018 3:15 PM
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Thanks @peterbr,
I've put that change through now and it should take effect within the next 24 hours for you.
I've also confirmed this via the ticket on your account.
I hope this helps.
Re: Reverse DNS Change please
13-12-2018 3:09 PM
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Great - all worked well. My rDNS is correct now.
Thank you very much!
Re: Reverse DNS Change please
13-12-2018 3:26 PM
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