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Problems with hosting.plus.net

firstalpha
Grafter
Posts: 278
Thanks: 2
Registered: ‎10-04-2007

Problems with hosting.plus.net

The CCGI linked website is reporting an error message: 'Please note that IP addresses associated with your domain are currently not in our system. Due to this application is not available.'

When visiting a file in my cgi-bin directory, I get, 'Not Authorized to View This Page [CFN #0004]'

When using FileZilla, I find the visible directories are unreachable... therefore, I'm unable to discover whether the files within the directories even exist...

I've looked at other recent posts where the reported customer website is returning a similar message....

I suspect I'm not the only Plusnet customer experiencing this problem today...

Perhaps this can be looked into... thank you...  

Tags (2)
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 21,345
Thanks: 7,263
Fixes: 1,223
Registered: ‎21-04-2017

Re: Problems with hosting.plus.net

Sorry to hear this.

We're aware of a problem and we've raised this with the vendor yesterday for further investigation.

This is logged on our side under ref IMT-3865 and we've no updates so far.

Apologies for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
firstalpha
Grafter
Posts: 278
Thanks: 2
Registered: ‎10-04-2007

Re: Problems with hosting.plus.net

Thank you for sorting this out quickly... much appreciated... Smiley
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,873
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: Problems with hosting.plus.net

No worries, we'll update you as soon as we know more @firstalpha.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team