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Private Relay not working with iOS 15

Adnil
Newbie
Posts: 1
Registered: ‎03-01-2022

Private Relay not working with iOS 15

I’m no expert at this. Just got a new iPhone 12 but private relay keeps going off but when it is on I can’t seem to get onto various websites. I think safeguard is on but can’t remember putting it on and certainly havent switched my router on and off. Any help?
4 REPLIES 4
jab1
Aspiring Legend
Posts: 12,666
Thanks: 4,026
Fixes: 162
Registered: ‎24-02-2012

Re: Private Relay not working with iOS 15

@Adnil Welcome to the forums. I think you are confusing two things here 'Private Relay' is an Apple service/product, 'Safeguard' is a Plusnet service - the two are totally unrelated, and to be honest you would be better asking on the Apple forums about Private Relay.

John
Champnet
Aspiring Hero
Posts: 2,320
Thanks: 861
Fixes: 11
Registered: ‎25-07-2007

Re: Private Relay not working with iOS 15

Private relay is still in beta, best to leave it off.

acr
Rising Star
Posts: 265
Thanks: 30
Fixes: 1
Registered: ‎06-04-2007

Re: Private Relay not working with iOS 15

https://www.plus.net/help/broadband/how-to-use-plusnet-safeguard/ 

From the above link under How Do I Turn Plusnet Safeguard On or Off ?

"Note that Safeguard will not work on iOS devices with iOS 15 or newer when browsing on Safari and for HTTP app traffic if Apple's iCloud Private Relay is enabled."

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,458
Thanks: 4,311
Fixes: 278
Registered: ‎04-04-2007

Re: Private Relay not working with iOS 15

Few solutions here courtesy of @neiltownsend 

Bob Pullen
Plusnet Product Team
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