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Privacy violation - reverse dns has been changed to include my name

FIXED
starfry
Rising Star
Posts: 285
Thanks: 15
Fixes: 2
Registered: ‎14-09-2007

Privacy violation - reverse dns has been changed to include my name

Hello, I requested last year for my DNS to be set to the IP variant that does not include my name. This was actioned and I saw that it had been done.

Roll forward to today and I can see it has been changed back. Why has this happened? This should not happen - I have asked for it to be changed for privacy reasons and I see now that has been reversed without notice. Why ?

Please can my DNS be put back to the IP variant. 

Thanks.

(Sorry I would have raised a ticket but PN you've gone to great lengths to make that impossible).

2 REPLIES 2
starfry
Rising Star
Posts: 285
Thanks: 15
Fixes: 2
Registered: ‎14-09-2007

Re: Privacy violation - reverse dns has been changed to include my name

I called plusnet about this on 2nd Feb. I was told that it would be sorted. Here we are 11 days later and it is not sorted. Can someone from plusnet please pick this up and act on it?

I fairly call out when I get good support but on this occasion it's dissappointing to discover that you're falling short of the mark.

This is a privacy issue I'd appreciate it if someone could sort it out please.

starfry
Rising Star
Posts: 285
Thanks: 15
Fixes: 2
Registered: ‎14-09-2007

Re: Privacy violation - reverse dns has been changed to include my name

Fix

So this was resolved on 15th March. It only took seven weeks for it to be done.