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Printer/Plusnet

Legsnco
Newbie
Posts: 1
Registered: ‎14-07-2018

Printer/Plusnet

I have good PlusNet internet connection however even though printer connection level is the same the 2 don't stay connected at the same time.

I have uninstalled & reinstalled my printer making no difference at all.

Any suggestions would be most welcome.

Thanks.

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,171
Thanks: 2,721
Fixes: 181
Registered: ‎30-06-2016

Re: Printer/Plusnet

Can you explain how you are connecting your printer, is it wirelessly to the router?

Townman
Superuser
Superuser
Posts: 16,946
Thanks: 7,032
Fixes: 67
Registered: ‎22-08-2007

Re: Printer/Plusnet

This rather sounds like the printer is connected to the router by WiFi and the WiFi is set to auto channel.

I have seen issues with my Samsung printer which seems to not “follow” a WiFi channel change. The solution which worked for me was to choose a fixed WiFi channel in the router WiFi settings.