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Postcode update

Newbie
Posts: 1
Registered: 3 weeks ago

Postcode update

When first signed up to Plusnet our address (All Saints Parish Hall) was not listed in the postcode database. It has now been added: [Removed] but does not show up in the openreach database. We have a "silver" not a "gold" address. This is stopping a change to FTTC. We have been told PlusNet need to send an ORDI request to Openreach

Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).

2 REPLIES 2
Hero
Posts: 3,304
Thanks: 1,238
Fixes: 9
Registered: ‎05-09-2016

Re: Postcode update

It's not advisable to give your address in a public forum.

Aspiring Pro
Posts: 210
Thanks: 29
Fixes: 5
Registered: ‎28-09-2020

Re: Postcode update

It’s probably quicker to call 0800 432 0200 to arrange the address update