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Plusnet protect query

Sam_33
Newbie
Posts: 1
Registered: ‎11-04-2018

Plusnet protect query

I upgraded from broadband to fibre yesterday and got an email saying my plusnet protect had expired I added it back on and got an email with the link to the download. I already have plusnet protect mcafee security downloaded and on my laptop today it says the subscription is active, it seems to be running fine so do I need to re-download the security?
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,544
Thanks: 10,224
Fixes: 1,596
Registered: ‎21-04-2017

Re: Plusnet protect query

Welcome to our community forums @Sam_33

If your Plusnet Protect software is still working as it should be, I'd recommend ignoring that e-mail you've received.

Please let us know if you have any further queries.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet