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Plusnet protect query

Posts: 1
Registered: ‎11-04-2018

Plusnet protect query

I upgraded from broadband to fibre yesterday and got an email saying my plusnet protect had expired I added it back on and got an email with the link to the download. I already have plusnet protect mcafee security downloaded and on my laptop today it says the subscription is active, it seems to be running fine so do I need to re-download the security?
Plusnet Help Team
Plusnet Help Team
Posts: 24,597
Thanks: 8,946
Fixes: 1,434
Registered: ‎21-04-2017

Re: Plusnet protect query

Welcome to our community forums @Sam_33

If your Plusnet Protect software is still working as it should be, I'd recommend ignoring that e-mail you've received.

Please let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team