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Plusnet now charge us to ghost call or mobiles

Community Gaffer
Community Gaffer
Posts: 3,235
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Registered: ‎29-09-2011

Re: Plusnet now charge us to ghost call or mobiles

I'll test it by all means but it will take a few days for the results to come in Smiley 

 Jono H
 Plusnet Community Manager
Community Gaffer
Community Gaffer
Posts: 3,235
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Fixes: 108
Registered: ‎29-09-2011

Re: Plusnet now charge us to ghost call or mobiles

This has been tested, so for the avoidance of all doubt, Plusnet does not charge for calls to mobiles that you don't answer, that are not diverted.

If you're being charged then your line is connecting, probably to its voicemail.

 Jono H
 Plusnet Community Manager
Superuser
Superuser
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Registered: ‎30-07-2007

Re: Plusnet now charge us to ghost call or mobiles

Thanks for testing that @JonoH  Did you just test calls to PN mobile or other networks as well ?

Disgruntled99
Dabbler
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Re: Plusnet now charge us to ghost call or mobiles

Thank you JonoH, 

Community Gaffer
Community Gaffer
Posts: 3,235
Thanks: 5,422
Fixes: 108
Registered: ‎29-09-2011

Re: Plusnet now charge us to ghost call or mobiles

PN, EE and Voda were tested (Thats what I had access to at the time) 

 Jono H
 Plusnet Community Manager
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198kHz
Aspiring Hero
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Registered: ‎30-07-2008

Re: Plusnet now charge us to ghost call or mobiles

FWIW called my EE mobile over 48 hours ago (unanswered) and nothing on Plusnet itemised bill.

Thought that would be the case, as like the OP I do occasionally call it to hear it ring when I've mislaid it somewhere in the house.

To err is human, but to really foul things up requires a forum upgrade.