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Plusnet email addresses on Account related emails

pnf123
Newbie
Posts: 2
Registered: ‎11-12-2017

Plusnet email addresses on Account related emails

I've received an email from: no-reply@plusnetrewards.com, which is not the standard PlusNet email address that is on all my other contact emails.

Is this a legit email, as it has links in it asking for information from me.

 

6 REPLIES 6
jab1
Seasoned Hero
Posts: 6,570
Thanks: 2,196
Fixes: 71
Registered: ‎24-02-2012

Re: Plusnet email addresses on Account related emails

It probably is OK, but if you check the email header for where originated, or copy and paste it here (with personal details removed), I, or another person with the knowledge will check it for you.

In the meantime if you are unsure, do not click any links.

John
pnf123
Newbie
Posts: 2
Registered: ‎11-12-2017

Re: Plusnet email addresses on Account related emails

The email address it originated from was : grgcloud.plusnetrewards.com. Title: "Claim your Plusnet Reward"

I'd rather not post the email on here, as I woul dnot know how to remove the personal info.

 

 

jab1
Seasoned Hero
Posts: 6,570
Thanks: 2,196
Fixes: 71
Registered: ‎24-02-2012

Re: Plusnet email addresses on Account related emails

As I don't have PN mobile (which I'm guessing you do), I don't get those emails, but maybe @spraxyt or @Townman who are more experienced in this than me could advise?

Sorry I couldn't be of more help.

John
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,573
Thanks: 6,078
Fixes: 1,016
Registered: ‎21-04-2017

Re: Plusnet email addresses on Account related emails

Hi there.

Did you receive the e-mail on the 06-Dec-2017?

If so I'd fill out and submit the form that's included, and you'll receive the reward within 30 days.

 

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jab1
Seasoned Hero
Posts: 6,570
Thanks: 2,196
Fixes: 71
Registered: ‎24-02-2012

Re: Plusnet email addresses on Account related emails

@Gandalf Thanks for your input - I suspected it was genuine, but couldn't be certain without the header.

John
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,573
Thanks: 6,078
Fixes: 1,016
Registered: ‎21-04-2017

Re: Plusnet email addresses on Account related emails

I'm just following up here.

I can see you've claimed the cashback and you should receive the reward within 30 days.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team