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Plusnet Safeguard Problem - HELP!

Newbie
Posts: 4
Thanks: 1
Registered: 2 weeks ago

Plusnet Safeguard Problem - HELP!

Like others I read on here, when choosing Safeguard under the Broadband icon, switching the toggle from OFF to ON then blocking certain sites and resetting the router, after 2 hours the toggle is back on OFF.

 

I spoke to Plusnet who sent these instructions:

 

Log in

Locate down the "Left" side - Under "Manage Account" - "Plusnet SafeGuard"

Click Here and follow the on-screen instructions to download the file.

Please Take note of the Serial Key provided - you'll need this for later on.

Open the downloaded file and select "Allow to make changes to device"

Await the installation to complete.

 

BUT - there is no "Plusnet Safeguard" listed in the "Manage Account" section. It is under the "Broadband" icon/section.

Please explain/advise. 

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Registered: ‎06-04-2007

Re: Plusnet Safeguard Problem - HELP!

Moderator's note(s):

Thread locked as duplicate of post here.

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