Plusnet Protect - not doing manual or scheduled scan

[#1]

Hi,

The "Scan Your PC" link in Plusnet Protect is not initiating a scan. The scheduled scan which I have set up is also not initiating a scan.  The "Subscription" link (the top link under Navigation is also not active. Other features appear to be working (e.g. Real Time Scanning, Firewall).

The PC is on Windows 7.

 Any help gratefully received.

[#2 · Accepted solution]

Fixed by reinstalling McAfee

[#3]

Happy to hear that! If in doubt, always re-install it.