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Plusnet Protect is Expiring?

FIXED
Johnnie_Dee
Newbie
Posts: 3
Registered: 23-05-2017

Plusnet Protect is Expiring?

Over the past couple of days, Windows 10 has started giving me pop-up notifications that my antivirus software is about to expire.  It now says is will expire in 4 days. 

When I open Plusnet Protect it says my subscription is 'Active' but gives no further details.

Should I be worried?  Any ideas what might be happening?

 

 

5 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Plusnet Protect is Expiring?

Fix

I can't see any issues with the service for this on your account. If you continue to receive the warning sometimes it's worth uninstalling Mcafee and then downloading from our website again.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Johnnie_Dee
Newbie
Posts: 3
Registered: 23-05-2017

Re: Plusnet Protect is Expiring?

OK thank you.  That's helpful to know.

I'll keep an eye on it and, if necessary, reinstall.

Thanks again.

Plusnet Help Team
Plusnet Help Team
Posts: 8,348
Thanks: 2,562
Fixes: 414
Registered: 21-04-2017

Re: Plusnet Protect is Expiring?

No problems, let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Johnnie_Dee
Newbie
Posts: 3
Registered: 23-05-2017

Re: Plusnet Protect is Expiring?

I'm not sure what was causing the warning message but 4 days have come and gone and Plusnet Protect is still working just fine.

Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Plusnet Protect is Expiring?

Good to hear!

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff