Plusnet Broadband portal not displaying correctly

[colin_thames]

Fair point and true, a way to get in was provided. But perhaps next time Plusnet knows of an issue, a simple message on the portal might provide the workaround without customers having to find a solution through the forum. Many might not even know it exists.
This is just a gentle nudge to the Plusnet team for next time a problem surfaces, not a criticism.

[Strat]

Looks like the issue with the Members centre is fixed.... at least for me.

[halbot]

Yes, working for me

[Strat]

I've just had this...

'Sorry about this. Looks like something's stopped working.

If you see this message again, just give us a call and we'll get your order sorted.

0800 432 0080'

Maybe they are still tweaking.

EDIT: Working correctly again

[sharon1]

Working for me too. Big thanks to all concerned! I guess someone should mark this fixed, but I don't know how to

[jab1]

@sharon1 It will be up to @Strat , as the original poster.

[bobpullen · Accepted solution]

Fix was deployed in this morning's code release, so if anybody is still experiencing the problem then please shout.

[Total_Chaos]

Just tried in Linux and Android and both working.

Thanks for resolving PN.

[colin_thames]

Working again for me on iOS Chrome browser. Thanks folks and PN

[Strat]

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@jab1 wrote:

@sharon1 It will be up to @Strat , as the original poster.

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Thanks for the head's up @jab1 

[Strat]

I'm currently unable to access the Members Centre.

'

Change already in progress

You are not currently allowed to make a change. There is already a change in progress. Please try again later'

[jab1]

Strange, @Strat - I don't get that, although I still have 'updating your account' message - from when I moved and opted for the email only account.

[Total_Chaos]

@Strat 

I get the same message on login, though I assumed that I was getting the message as I actually do have a change in progress.

[Strat]

Mine is ok today.... fingers crossed.