Plusnet Broadband login and Firefox Browser
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Plusnet Broadband login and Firefox Browser
- « Previous
- Next »
Re: Plusnet Broadband login and Firefox Browser
05-10-2022 12:07 PM - edited 05-10-2022 12:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Bob for getting the systems team to fix the issue.
Now if you can just the sales team to make the "Existing Customer Offers" on the Portal the same as "New Customer" or better then you will earn more gratitude for lots of people.
Re: Plusnet Broadband login and Firefox Browser
05-10-2022 9:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Working fine for me😃
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Plusnet Broadband login and Firefox Browser
06-10-2022 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll echo the thanks of others to Bob for getting the "Member Centre login via Firefox" issue fixed. Any chance of seeing a post mortem explaining the technical details of how/why the issue occurred, and whether (if there's a similar incompatibility in future) it would be possible to generate a more informative/less misleading error message than "invalid password" plus a prompt to change that password?
On the subject of member centre error messages, today when I logged in to the member centre https://www.plus.net/member-centre/home I was presented with this error message/banner at the top of the page:
(!) An error has occurred
Re: Plusnet Broadband login and Firefox Browser
06-10-2022 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Working fine for me since yesterday afternoonish.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plusnet Broadband login and Firefox Browser
06-10-2022 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@wgtwalker I think it is just the clunky member centre software, if you have a product change pending you can't do anything so just have to wait.☹️
Re: Plusnet Broadband login and Firefox Browser
07-10-2022 8:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And once the change has been completed, for some reason, that completion is not reflected on your account, unless you complain and one of the Help Team pick it up and manually correct it.
Re: Plusnet Broadband login and Firefox Browser
18-10-2022 10:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been locked as the issue is resolved.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Plusnet Broadband login and Firefox Browser