PN Hostopia down?
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PN Hostopia down?
15-06-2014 7:47 PM
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But they were still accessible via FTP: I could download and upload pages.
Does anyone else have this problem?
Re: PN Hostopia down?
15-06-2014 8:12 PM
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Re: PN Hostopia down?
15-06-2014 8:56 PM
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Everything points to Hostopia's Apache having forgotten about my domain name (which nevertheless appears in Hostopia's domain management panel).
Time for another ticket!
Re: PN Hostopia down?
15-06-2014 9:49 PM
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If you post the URL to your site we can check to see if it can be accessed from other Plusnet connections.
Re: PN Hostopia down?
15-06-2014 10:30 PM
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Re: PN Hostopia down?
15-06-2014 10:47 PM
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This is what I am seeing
Re: PN Hostopia down?
16-06-2014 3:56 AM
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Quote Forbidden
You don't have permission to access / on this server.
I went to your site with using NTL / Virgin Media
I went to mine what still has PlusNet's Holding Page on it what works.
Re: PN Hostopia down?
16-06-2014 10:17 AM
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Quote from: decomplexity Everything points to Hostopia's Apache having forgotten about my domain name...
It certainly looks that way and I've a similar problem affecting one of my own domains, I've reached out to Hostopia for comment and updated your support ticket.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: PN Hostopia down?
16-06-2014 11:03 PM
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Re: PN Hostopia down?
16-06-2014 11:38 PM
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Re: PN Hostopia down?
17-06-2014 11:13 AM
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Oh, and thanks a million for your fundraising donation, it's much appreciated
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: PN Hostopia down?
18-06-2014 4:28 PM
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Quote from: decomplexity all my Hostopia pages became inaccessible by browser or via HTTP calls.
Does anyone else have this problem?
... didn't before, but might have, now. Just noticed that the visit counters weren't displaying on the site here (the webpages are on homepages but the counters are on ccgi at Hostopia).
So I went looking to see if the other Hostopia-hosted stuff (as relates to the site) was working - none of the counters are visible, the stats pages are showing 404s (not found), and the 'subscribe page' for the site Newsletter - located here (on Hostopia) - is saying "The website cannot display the page HTTP 500" .
This has come at a really bad time as we're just in the process of sending out a Newsletter (first for ages) which asks subscribers to update their preferences (the preferences page gets a 500 as well).
Is anyone else having issues currently with displays of Hostopia-hosted stuff?
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: PN Hostopia down?
18-06-2014 5:13 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: PN Hostopia down?
18-06-2014 5:24 PM
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Quote from: Bob The cgi-bin in your root is empty ... This is where most of your content was isn't it?
Just checked ... and it is indeed showing as empty.
Where's it all gone?
I hope hostopia are going to be able to fix this : /
Lost for words, really.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: PN Hostopia down?
18-06-2014 5:36 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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