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PAYH account suspended

spark43
Dabbler
Posts: 11
Registered: ‎30-07-2007

PAYH account suspended

PAYH support have suspended my account because I have used 258MB.
My account is normally at 157MB and is hardly used.
According to my domain report there is a 101MB file in my backup repository.
This does not belong to me, I suspect Plusnet have been doing some "housekeeping".
Could someone remove this file and restore my account?
Regards
David
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: PAYH account suspended

Unfortunately none of us here on the forum have training or access to the PAYH systems. You'd need to contact the support team directly http://www.payh.co.uk/contact.php
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
spark43
Dabbler
Posts: 11
Registered: ‎30-07-2007

Re: PAYH account suspended

Thanks anyway, Chris.
I'll contact them tomorrow.
Regards
David