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PAYH Faliure - No Support Again

elmer
Dabbler
Posts: 20
Registered: ‎05-07-2007

PAYH Faliure - No Support Again

I have just come home and checked emails. Nothing!  (2045hrs)
Checked web mail, not working cannot login.
Checked websites hosted on PAYH  cgi-bin scripts not working at all.  This particular problem keeps happening time and time and time again, and nobody sorts its once and for all. considerable amount of work to reset websites when, and if, they are working again.
FTP access not working
Plesk control panel not working, no access at all!
PAYH main page, more errors that a porcupine has quills
No message on service status
But the big thing, no telephone number to ring to report the failure. So once again we are stuck with major problems until Aaron and Kevin start work at 0900 Monday.
Really is this the way to run and ISP without support when major problems occur?
Is anybody really interested?
Elmer
[Moderator's note by Daniel (Assos): Changed All Caps Title to Title Case, please do not use all caps as it is considered rude and shouting.]
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 25,043
Thanks: 4,566
Fixes: 1,165
Registered: ‎11-01-2008

Re: PAYH FAILURE - NO SUPPORT AGAIN

Have a look here for discussion on the issue http://community.plus.net/forum/index.php/topic,72529.16/topicseen.html
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: PAYH FAILURE - NO SUPPORT AGAIN

elmer
Dabbler
Posts: 20
Registered: ‎05-07-2007

Re: PAYH FAILURE - NO SUPPORT AGAIN

Thanks for the links, just seems to prove that no-one seems to take notice and does anything about it.
Looks as though we are stuck with it
Elmer