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[PAYH] Email from 'full PAYH' to 'preview PAYH' dumped

Rising Star
Posts: 493
Thanks: 26
Registered: ‎30-07-2007

[PAYH] Email from 'full PAYH' to 'preview PAYH' dumped

It appears that any email sent from 'full PAYH' domains to 'preview PAYH' domains is dumped with no bounceback. Full PAYH qmail tries to deliver such mail locally (within the full PAYH environment) but cannot of course do so.
PAYH CS have been trying to get to the bottom of this problem (first manifested as redirected email being dumped) for some time with no success (vide my previous posts).  Yesterday PAYH CS pinpointed 'preview PAYH' recipient domains as the likely problem. I have tested this proposal by sending an email to a preview PAYH domain and a non-preview domain. It arrives at the latter  but not the former.
I still need a solution, but - if the above conclusion is correct - it might explain some other users 'vanishing mail' problems as well.
[Mods: I have raised this as a separate post as it may be highly significant to many 'preview PAYH' users]
Zen from May 17. PN Business account from 2004 - 2017
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: [PAYH] Email from 'full PAYH' to 'preview PAYH' dumped

jim:post Just because you feel it might be useful is no reason for posting the same thing multiple times - this thread is locked. mod:end