Openreach contact
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- Re: Openreach contact
Openreach contact
06-10-2020 9:55 AM
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Anybody know how to contact openreach that's not a service problem.
Have a parcel delivered to me but addressed to what appears to be the nearby bt microwave linked cabinet that connects us to the exchange.
Re: Openreach contact
06-10-2020 10:01 AM
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The virtual chat assistant at the bottom of https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach may help. Could try choosing the options Others > Contact our Agent then fill out the form.
Re: Openreach contact
06-10-2020 11:34 AM
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Thanks for info but tried that a few days ago but just given it another try with same results after filling in form. Says no agent available please try later.
It's a substantial piece of what appears to be expensive rack mounting switching equipment. Method of delivery indicates that it's something that is urgently required but it has been with me since last Thursday.
Re: Openreach contact
06-10-2020 11:44 AM
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Try sending Openreach a message via Twitter
Re: Openreach contact
06-10-2020 12:13 PM
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Thanks, never thought of that but have been going to get a twitter account for a while to get local news feeds so it will kill two birds with the one proverbial stone.
Regards Mick
Re: Openreach contact
06-10-2020 12:18 PM
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This might get their attention:
"For media queries, please contact press@openreach.co.uk or call 02078097950."
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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