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OpenDNS classifying plusnet homepages as "Malware"

RoryG
Hooked
Posts: 7
Thanks: 2
Registered: 04-08-2016

OpenDNS classifying plusnet homepages as "Malware"

Within the last couple of days OpenDNS is blocking access to homepages.plus.net. My business website (www.shetland-flyer.co.uk) is hosted by Plus and is now inaccessible to anyone or any organisation using OpenDNS, I have had a customer reporting my site is blocked due to malware which doesn't look very good for any business. Any idea what the story is here and if this is going to be fixed? Never had an issue like this before, and my site certainly doesn't contain any malware!

5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: OpenDNS classifying plusnet homepages as "Malware"

Very strange, I'm not aware of any changes to our homepages that would cause this. Have you been able to contact OpenDNS about this at all?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
RoryG
Hooked
Posts: 7
Thanks: 2
Registered: 04-08-2016

Re: OpenDNS classifying plusnet homepages as "Malware"

Hi Chris,

The security officer for the University of the Highlands and Islands (who use OpenDNS filtering) has requested a review from OpenDNS so we should hear back by tomorrow or Monday hopefully.

Community Gaffer
Community Gaffer
Posts: 12,956
Thanks: 749
Fixes: 69
Registered: 04-04-2007

Re: OpenDNS classifying plusnet homepages as "Malware"

A customer's website was on a Spamhaus list earlier in the week. I personally dealt with the issue and requested it delisted. Wonder if that's anything to do with it?

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

RoryG
Hooked
Posts: 7
Thanks: 2
Registered: 04-08-2016

Re: OpenDNS classifying plusnet homepages as "Malware"

My site is certainly now working through OpenDNS, just tried it at the Uni this morning. Cheers for the help guys.

All the best,

Rory

 

 

 

 

Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: OpenDNS classifying plusnet homepages as "Malware"

Thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff