Old website hosted by ftp.plus.net problems connecting

[#1]

Hello,

I have a website hosted on ftp.plus.net which has been on for over 10 years, I have never had a problem connecting via Core ftp programme, however now it wont let me connect keep getting the following error in the ftp software.

inSock 2.0
Mem -- 2,097,151 KB, Virt -- 2,097,024 KB
Started on Friday January 03, 2020 at 14:18:PM
Resolving ftp.plus.net...
Connect socket #708 to 212.159.8.91, port 21...
220-PLEASE NOTE: If you have a non-subscription account you
will only be able to login to this ftp server if you are
dialled into our network.

A Maximum of 4 concurrent connections are allowed to this
server, each session is limited to 256KB/s downloads.

220-PLEASE NOTE: If you have a non-subscription account you
USER abltd
331 Password required for abltd

PASS **********
230 User abltd logged in
SYST
215 UNIX Type: L8
Keep alive off...
PWD
257 "/" is the current directory
PASV

Attemping Active mode transfer...
PORT 192,168,5,80,100,62

PORT command failed
Error loading directory...

Would like some help on this if anyone out there has some answers, I have checked that the domains are still active but no-one ate the call centre has any knowledge of hosting space that used to be available.. Jeff

[#2 · Accepted solution]

Have you tried a more modern FTP client?

Filezilla provides a free GUI solution for Linux (or Windows).

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[#3]

Hi Jeff,

I'm sorry to see you're having problems FTP'ing to your website.

I've checked your account and I can't see any obvious issues our side, which may be affecting this. I'd second the advice you've been given about trying a different FTP client just to rule out any issues with the client you're using.

Let us know how it goes.