Not sure how to raise a ticket!

[#1]

My webspace has been removed and I need to raise a ticket I have spent 20 mins trying to find how to do it anyone got a direct link. This is crazy when you cant get help

[#2]

Customers can no longer raise them; use the CHAT option below; turn off any Browser pop up blocker.

[#3]

you can - or should be able - to raise a ticket here https://portal.plus.net/wizard/index.html