Not sure how to raise a ticket!

[#1]

Where do I start? I have a broadband fault, The line appears to be downgraded since a lightning strike There only seems to be an option to phone.

Is there a link where I can post the fault online, 

thanks

[#2]

http://faults.plus.net/

[#3 · Accepted solution]

and additionally try:

https://www.plus.net/help/broadband/connection-troubleshooting/

[#4]

Guys - many thanks

[#5]

I've tested your line and it's showing as connected back around the same speeds it was a few weeks ago. Back to normal?

 Ignore that, from your other thread I can see it's not back to normal.

https://community.plus.net/t5/Broadband/Lightning-strikes/td-p/1373363