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Not pointing to hostopia server

scthermo
Newbie
Posts: 4
Registered: ‎28-02-2014

Not pointing to hostopia server

I have a hosted domain pointed to the CGI platform and have tried to change the DNS records to point to hostopia's servers but with no success. The files are uploading into the directory with no problem but when I try to access the uploaded files from another computer it's still the version that was transferred a few weeks ago - no edits are going live. I have used  91.136.8.9  as hostopia's servers - is this right? I changed the DNS records a week ago now.
2 REPLIES 2
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Not pointing to hostopia server

Yes that's the correct IP for the Hostopia servers.
If you run a
nslookup your-ccgi-website-domain-name

command in a command-prompt window on your PC does it return that IP address?
David
scthermo
Newbie
Posts: 4
Registered: ‎28-02-2014

Re: Not pointing to hostopia server

Yes, it did, thanks. I've just realised I actually think it's the cached version on the work server that's getting me confused.