Not Authorized to View This Page [CFN #0004] on ccgi
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Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 11:10 AM
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Getting 'Not Authorized to View This Page [CFN #0004]' on all my php pages on both our plusnet accounts this morning.
Was all working fine yesterday and haven't changed anything.
Have plusnet changed something?
Re: Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 1:14 PM
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Re: Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 1:26 PM
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Same problem here...
Re: Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 2:57 PM - edited 12-05-2019 2:58 PM
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I'm getting the same with mine.
Re: Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 4:57 PM
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Same here...
Re: Not Authorized to View This Page [CFN #0004] on ccgi
12-05-2019 7:08 PM
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SU Escalation
Superuser escalation
This topic has been escalated by one of the Superusers with the request that the ccgi server (hostopia) be checked.
Escalation does not imply progressing this matter will be given priority, nor that a different outcome will result.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 12:01 AM
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Same here. I hope it isn't totally borked.
My webspace and ccgi is the reason why I stay with plusnet.
If it's knackered, I might as well get out.
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 12:09 AM
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My test forum is working. http://ccgi.crazeeworld.plus.com/2018/index.php
However, http://ccgi.crazeeworld.plus.com/slade/index.php isn't. Weird stuff..
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 8:40 AM
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Same here, still down 8:39 13/05/19
Not Authorized to View This Page [CFN #0004]
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 10:44 AM
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all down for me too ..
I see has been escalated but is it worth raising as a ticket?
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 10:50 AM
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Have just raised a ticket and referenced this thread...
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 10:52 AM - edited 13-05-2019 10:54 AM
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Hi everyone,
Thank you for making us aware of the issue and I am sorry for the inconvenience cause.
I have raised an incident regarding this issue to the relevant team who are currently investigating it.
We will let know once we get more updates.
Thank you all for your patience.
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 11:35 AM
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@knowdice, your issue is slightly different in that your DNS records have gone walkabouts. I've made some changes that should remedy that within 24 hours or so.
For everybody else, our suppliers are looking into it. Seems to be an issue affecting permissions.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 11:45 AM
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NOooo...
I changed the DNS record this morning to point to an alternate website.
Was just waiting for it to propagate...
See ticket - 190102801
Hostopia are just to unreliable at the moment
Re: Not Authorized to View This Page [CFN #0004] on ccgi
13-05-2019 12:51 PM
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